Integrate Zoom meetings with your MeetingPulse meetings so your audience can see and hear you! Your attendees will automatically join both Zoom and MeetingPulse meetings from your meeting link (meet.ps/my_meeting). They'll see Zoom and engage with you on MeetingPulse, all in the same browser. 
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​It is important not to use Incognito windows when MeetingPulse is embedded in your website,

Important Update Regarding Zoom Browser Embedding
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Zoom has recently introduced changes that may prevent some Zoom accounts from joining meetings through embedded browser experiences, including the MeetingPulse Zoom integration. In affected accounts, attendees may experience join failures or timeout errors when attempting to join Zoom directly inside MeetingPulse.
We are actively investigating this behavior with Zoom.
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​Temporary Workaround

If your Zoom account is affected, MeetingPulse Support can provide a MeetingPulse-hosted Zoom account for your meetings. Meetings hosted through these accounts continue to work with the MeetingPulse Zoom integration.
The setup process inside MeetingPulse remains the same:

If you encounter attendee join issues with the Zoom integration, please contact [email protected] and our team will help set up a temporary hosted Zoom account for your meetings.

To enable Zoom Integration for your meeting, follow the steps below:

On MeetingPulse:

4. Add the ID of the Zoom meeting you'd like to use. It is important to add the number only (i.e., 4878197451), with no spaces (487 819 7451) or dashes (487-819-7451), and the meeting password (if any).

Now your Zoom integration is ready, let's look at a few practice steps to ensure your attendees' and presenters' seamless experience. 

For Presenter

If you're the meeting host, you can use the Zoom client to start the meeting. For the best admin experience, we recommend using Zoom and MeedingPulse admin (presenter view) side-by-side.

For best results with the Zoom integration (video and audio), ask your audience to use the Chrome browser, or Microsoft Edge Chromium ( any release after January 15th, 2020), as audio is only supported in Chromium-based browsers، here's a list of the best-supported browsers from Zoom.

By default, Zoom requires attendees to be logged in to join meetings. This may cause an issue with the Integration, as each attendee would need to have their own Zoom account to join the meeting, and they would be required to either login to their Zoom account beforehand or log in to Zoom from within the MeetingPulse meeting. 

To overcome this setup, you need to turn off "only authenticated users can join meetings from web client" from Zoom settings. Here's how you can do that:

On Zoom:

3. Scroll down to find "Only authenticated users can join meetings from Web Client" and make sure it's turned OFF
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This will allow attendees to join your Zoom meeting from MeetingPulse without needing a Zoom account or needing to login to Zoom beforehand.  

If you want to add more security to your Zoom meeting and eliminate the possibility of anyone joining the Zoom meeting directly, you can protect the meeting with a password; here's how to set up password protection for your zoom meetings.

When using a password-protected Zoom meeting with MeetingPulse, add the password in the "Password" field.
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If you're concerned about security, you can use a password to protect your MeetingPulse meeting. This combines well with the Zoom password integration, so your audience only needs to enter one password.

To add a password to your MeetingPulse meeting:

If your attendees are experiencing issues joining the Zoom meeting through MeetingPulse, follow the steps below to troubleshoot and fix the most common issues.

If you experience this issue, Zoom Recaptcha requires third-party cookies to be enabled on your browser. Make sure that you've enabled third-party cookies in Settings if you're using Chrome, and disable "prevent Cross-site tracking" in IOS and Safari. More detailed information here.

This error usually shows up if your zoom meeting hasn't started, or if you had too many failed attempts to join the meeting. If you experience this error, clear your cache, and try joining the meeting again.