Use the Q&A settings to control how attendees submit, view, discuss, and vote on questions. We recommend reviewing these options before your meeting begins to ensure the experience aligns with your moderation and engagement goals.
Customize your Q&A topic
Description
Enter a short heading or instruction that appears at the top of the Q&A screen.
Call to action
Customize the placeholder text in the field where attendees enter their questions.
Navigation label and icon
Choose the name and icon displayed for this topic in the attendee navigation menu. For example, you can rename Q&A to Questions, Discussion, or another label that fits your meeting.
Text shown when no contributions have been submitted
Enter the message attendees will see when the Q&A topic has no submissions yet. You can use this space to encourage participation, for example, Be the first to submit a question.
Add translated version of topic
If the meeting has multiple languages, you can add translated versions of your Q&A within the settings. This way, if an attendee has their app in a different language, the Q&A will be in the appropriate language. Learn more about translation
Voting modes
Choose how attendees can react to submitted questions.
Upvoting only
Upvoting allows other attendees to upvote questions to push them up the list. This can be a good indicator of how important that specific question is and how relevant it is to other attendees.
Upvoting can also be used to eliminate duplicate questions, so attendees can upvote a question instead of asking it again.
Upvoting and downvoting
Upvoting & Downvoting allows attendees to further sort questions, giving them the option to react both positively and negatively to other submissions. In this mode, submission scores can be negative.
5-Star Rating
This allows attendees to rate each submission on a scale of 1-5.
No voting
Attendees can view submitted questions but cannot vote or rate them. Questions cannot be ranked by popularity.
Allow anonymous submissions
This allows attendees ask their questions anonymously (even if they entered their name when they joined the meeting). This will create an toggle on the attendee side to send their messages as "Anonymous"
Enable Moderation
Moderation allows an administrator to control which questions attendees see. The moderator will see all questions that attendees submit. The moderator can edit those questions, reject them, or approve them.
Attendees will see a question only after a moderator approves it. Only approved questions are available in Broadcast View.
Tips:
Assign someone other than the speaker to moderate questions whenever possible.
Acknowledge as many relevant questions as you can so attendees know their input is valued.
Reserve rejection for duplicate, inappropriate, or irrelevant submissions.
Use comments to respond to questions that cannot be addressed during the live session.
Disable comments
Comments allow attendees and the moderator to reply to submitted questions. This setting turns off those comments.
Tips:
• Comments allow for more interaction and group discussion.
• The moderator can use comments to communicate directly to an individual attendee about their question.
Notify of new questions by email
You can send all of the submitted questions to a single email address. A different email is sent for each question and it is sent as soon as the question has been asked.
Tips:
• Use this with pre-meeting questions to alert you to the questions before the meeting starts
• You can send this to a group email address so multiple people are notified.
• Use this to automatically send a record of all the questions to someone who doesn’t have admin access to the reports.
Hide submissions
If you want to prevent attendees from seeing all the questions on their personal devices, you can use this option. Attendees will be able to see the questions that they have submitted, but not questions submitted by anyone else.
Tips:
• Use Broadcast view to show attendees the question under discussion
• Attendees will not be able to upvote questions because they cannot see them.
Allow new submissions
By default, all attendees are allowed to submit new questions. Turn this setting off to stop receiving submissions and make the Q&A read-only.
Hide votes total
Hide total number of votes from attendees, so they can only see the votes that they contributed. Attendees can still vote and presenters can still see totals.
Set attendee defaults to newest last
Set participant default sort order to show new questions at the bottom of the screen. This will override any sorting based on votes.
Add a thank you message
Enable this setting to display a thank-you message after an attendee submits a question. This confirms that their submission was received and helps create a more welcoming Q&A experience.
